The International Parking and Mobility Institute (IPMI) Accredited Parking Organization (APO) Program serves as the quality standard for parking management organizations to conduct business and maintain their facilities and services. An APO designation assures the public that a parking program meets nationally and internationally endorsed standards for professionalism, accountability, creativity, responsibility, and performance.
Until the development of the APO program, there was no centralized accreditation or quality measurement system for parking organizations. The process of becoming an APO engages managers and staff in learning and adopting industry best practices and focuses organizations on the continuous improvement of internal efficiency and profitability. It also promotes the continuous development and improvement of industry products and services in a manner recognized by industry peers, internal and external administrators, and the general public. This will result in improved facilities and services, as well as improved utilization and revenues.
To achieve APO designation, organizations must undergo a site review by and IPMI-approved site reviewer. Kimley-Horn’s team of APO site reviewers has successfully completed training provided by IPMI to evaluate organizations pursuing accreditation under the program. With more than 300 specific criteria in 13 major categories, achieving accreditation through the APO program will advance the quality of an organization’s parking program and give it an external validation that can begin to transform perception of the parking program in the eyes of the community.